My dog has been stolen, what should I do?
With theft the microchip number counts double: it is the only proof the animal is yours.
Report it to the police and ask for a case number. Then set the animal to stolen in your registration, not to missing: a vet or shelter reading the microchip then sees straight away that a report has been filed. Also watch the trading channels, because a stolen animal often turns up in an advertisement.
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1
Report it to the police
Theft of an animal is theft. File a report and note the case number; you will need it later if the animal is found. Take or send the microchip number, the passport and the registration certificate.
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2
Set the animal to stolen, not missing
In your account you choose the status stolen. That is a different signal from missing: anyone reading the microchip sees that a police report has been filed, and that changes what a vet or shelter does.
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3
Check that your details are correct
Your phone number is the only thing a finder or a vet gets to see. If it is out of date, update it right away; otherwise the trail goes dead the moment someone reads the microchip.
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4
Watch the advertisements
Stolen animals are often offered for sale within days. Check the well-known trading sites and Facebook groups, and look out for adverts without papers, with a vague location, or with a price that is too low.
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5
Alert the area and the profession
Also simply report the animal with us, so it appears on the list and the map and the alerts go out. Vets, shelters and participating chip readers scan microchips and are the place where a stolen animal often does surface.
Why stolen differs from missing
An animal that ran off you search for nearby. A stolen animal has often already been moved, sometimes a long way, and ends up with a vet or a buyer sooner than in a shelter.
So the approach differs: less searching in the street, more reporting to the police, more attention to trade, and making sure the microchip tells the story the moment someone reads it.
What the microchip does for you in a theft
The microchip number is the only objective proof the animal is yours. A buyer who has the number read sees that it is in your name, and that is usually the moment a stolen animal comes back.
So always point buyers to our buyer check: there someone verifies before purchase whether the microchip number is in the seller name. The more people do that, the less there is to trade.
Frequently asked questions
Can I report the theft of an animal?
What is the difference between reporting missing and stolen?
The buyer will not return the animal, what now?
Does a tracker help against theft?
My cat has been stolen, does this apply too?
Report your animal now
Reporting is free and puts your animal on the list, on the map and in the alerts. Also file a police report.
Report the animal